Solutions to problems with RHEL High Availability + SAP HANA deployments may be dependent upon some input or deliverable from SAP in cases where the issue can not be solved adequately through RHEL High Availability without SAP's assistance. In some cases SAP's input may be necessary to diagnose the nature of a problem - even if the problem originates in the resource-agent Red Hat ships.
#SAP DOWNLOAD MANAGER SAP SUPPORT PORTAL ADDRESS SOFTWARE#
The focus of Red Hat's assistance may be limited to functionality of the High Availability software and the SAP resource-agent(s). Support policies: General policies for cluster managed resources and applications.Scope of Red Hat support with SAP software resources managed by a cluster: Refer to Red Hat's policy on Management of applications that Red Hat does not ship for further details on Red Hat's scope of support applicable to SAP software deployments in a RHEL High Availability cluster. Users of RHEL High Availability clusters should adhere to these policies in order to be eligible for support from Red Hat with the appropriate product support subscriptions. This guide offers Red Hat's policies and requirements around managing an SAP HANA deployment with a RHEL High Availability (HA) cluster. Where I can find documentation for SAP products on RHEL and other Red Hat products?.Support Policies for RHEL High Availability Clusters.Red Hat Enterprise Linux (RHEL) with the High Availability Add-On.
Additional technical requirements for SAP HANA System Replication HA deployments.
Supported releases of resource-agents-sap-hana-scaleout and versions of SAP HANA for Scale-Out Systems.Supported releases of resource-agents-sap-hana and versions of SAP HANA for Scale-Up systems.Supported platforms for SAP HANA on RHEL High Availability.